Feedforward
Feedforward is a process that allows a team to strengthen itself together for the future. Feedforward offers several advantages over traditional feedback. With feedback, someone projects their opinion onto a recipient, to which the recipient reacts subjectively based on their own basic assumptions. In this respect, feedback hardly ever achieves the desired result.
Implementation in practice
Make a change request for yourself to the people you trust. You will see what group dynamics you spark! And if you use feedforward, you can also expect it from others.
| Feedback (by the observer) | Feedforward (by the observee) |
| Clarifying readiness with the person observed | A person declares his/her own wish to progress |
| Making sure that it’s confidential | Asking others for help, ideas etc. |
| No judgement | Listening carefully |
| Formulating your own perception | Giving thanks to the supporters |
| „I“-messages | |
| As precise as possible | |
| It’s about the past | It’s about the future |
| The person observed can’t influence it any more | The person observed can influence it |
| The observer projects his perception onto another person | The person wants to progress him/herself and asks a third person for help |
| The accountability for the progress is transferred to the person observed | The accountability is shared |
| Impact: ? | Impact: positive |
| Attitude: often + / – | Attitude: + / + |